Poruvazhy Grama Panchayat Keralotsavam Starts from October 31 to November 8, 2026....
GRIEVANCE REDRESSAL

**Grievance Redressal Mechanisms in Local Self-Government Institutions** 
1. OMBUDSMAN , LSGD
It is the highest judicial mechanism for filing complaints regarding corruption, irregularities, abuse of power, and dereliction of duty by elected representatives or officials of local self-government institutions. . 

The head of this institution is a person holding the rank of a High Court Judge. .
2. LSGI TRIBUNAL
It is a judicial mechanism for filing appeals against decisions or orders issued by the Panchayat Governing Committee or Secretary, including the denial of licences and cancellation of building construction permits. . 

HEAD QUARTERS - TRIVANDRUM.
3. CMO PORTAL
Applications can be submitted through the Chief Minister’s Grievance Redressal System, and their progress can be monitored. .
4. K-SMART PORTAL
It can be used to submit complaints and applications related to various services online. .
5. VIGILANCE AND ANTI-CORRUPTION BUREAU
**A mechanism for filing complaints regarding lapses in service delivery and corruption.** .
**Priority Order for Submitting Complaints** (Hierarchy)
FIRST PHASE
LSGI LEVEL
For local disputes or delays in processing applications, complaints should first be submitted directly to the Panchayat Secretary or President to seek a resolution. .
↓
SECOND PHASE
DISTRICT LEVEL
If the issue is not resolved at the Panchayat level, a complaint may be submitted to the Joint Director or Deputy Director of LSGD, who is the district-level authority. .
↓
THIRD PHASE
STATE LEVEL
If the issue is not resolved at the Panchayat level and District Level, a complaint may be submitted to the Principal Director or Principal Secretary LSGD, who is the state-level authority. .
↓
THIRD PHASE
LEGAL AUTHORITIES
If officials deliberately violate the law, engage in corruption, or deny eligible services, these legal bodies may be approached for redressal.